Delivery & Returns

UK Mainland Standard Delivery - £3.50 - £5.99 dispatched within 1- 3 working days. We offer free standard delivery on orders over £60.00.

Track your item by courier - dispatch confirmation email/text with web-based tracking.

If you have any queries about delivery or dispatch please call 0151 923 8054 or email info@plateandbowl.co.uk

Returns - We hope that you are pleased with your order. If for any reason you would like a refund or exchange then you have 14 days from the day after you receive the goods to notify us, either by email to info@plateandbowl.co.uk or by phone on 0151 923 8054. You then must return the goods in an unused condition within 14 days after you have notified us to 'Plate and Bowl' at the address shown. We recommend that you post your order back to us via a tracking delivery service as we cannot take responsibility for lost, damaged or used returns, neither do we reimburse returns postage costs. Please ensure that your parcel is packed very well, so that the item(s) cannot move around in the box. If goods arrive back to us damaged we will deduct the relevant cost of this from your refund. We reserve the right to charge a restocking fee of up to 20% of the value of the goods. We will refund your order minus any relevant costs within 14 days of return.

Return Address:

Century Design / Plate and Bowl
c/o 2 Church Road
Woolton
Liverpool
L25 5JF

Damaged or Faulty Items - If you believe your item is faulty please contact info@plateandbowl.co.uk. When emailing please include as many detailed photographs of the damaged/faulty item as you can, and a description of the fault. Please do not attempt to fix the item of your own accord or via a third party as this may affect your entitlement to a refund, compensation or reimbursement.

All items must be checked upon receipt of delivery. If there are any breakages, defects or discrepancies please contact us within 48 hours and we will gladly arrange a replacement. We are unable to replace or refund items if we are not notified within this time. We will arrange collection of the faulty item(s) from you (if necessary) and cover the delivery cost of the replacement.

Availability - Whilst we aim to maintain full stock, all products are subject to availability and from time to time a product may become unavailable or out of stock. If you have any questions about our products please feel free to contact us: 0151 923 8054 / info@plateandbowl.co.uk